You might know that more than 67% users on eCommerce websites without checking out the abandon shopping carts.Now in this article we are going to tell you about the best live chat support software for your wordpress site which is easy to install and setup -Top 7 Live Chat Support Plugins
1. LiveChatLiveChat is very important in the industry and for the WordPress, it is very easy to install and set up with their free LiveChat plugin.
LiveChat also offers very beautiful design applications that you and your agents can use on the laptops,mobile devices and tablets.It will help you in many ways, for example, you are on the move so without logging in to your WordPress dashboard,you can easily chat.
Before or after live chat session,you can add survey forms through which you can observe how is your support team doing.Next informative point is this that your users can send a support ticket from live chat while you are on off-hours.There are other LiveChat integrated services like popular CRM software,Google Analytics, Zen desk and many more.
pricing: LiveChat has different plans for businesses of all sizes. Their starter plan starts from $16 per agent per month billed annually, or $19 for month-to-month. Each plan comes with a 30-day free trial.
2. OlarkFor the online business, olark is very important and popular live chat solution.It is easy to use and very simple installing to your WordPress site because you need to copy and paste a code snippet to your WordPress widget.
If you don't want to work with code so there is a free Olark for WP plugin which can make your setup easier.
There are third party mobile apps which allow you to connect with Olark chat from almost any IOS or Android devices.
Pricing: Olark has different plans for businesses of all sizes. Their starter plan starts at $17 per month. All their plans have free trials, and there is a package you get a 10% discount if you pay for the whole year.
3. ZopimIt is another WordPress live chat service provider which is easy to setup with Zopim Live Chat plugin. Zopim also provides useful tools like users analytics,chat logs and email transcripts.For matching your website theme you can easily customize the chat widget.
Zopim has a native apps for iOS and Android advice. These apps allow you to easily connect to Zopim dashboard from your mobile devices and provide live chat support from anywhere.
Pricing: Zopim offers a free plan which allows only one active chat at a time and limited features. Their basic plan starts at $14 per month per agent.
4. Comm100 Live ChatComm100 live chat is important for small business.It is very faster live chat and easy service provider.They have a Comm100 Live Chat WordPress plugin which allows you to easily integrate live chat on your WordPress site.
They offer all the basic live chat features with integrations to the third-party services such as Sales Force ,Google Analytics and many others.
Pricing: Their plans start from $29 per agent per month.
5. SnapEngageSnapEngage providers live chat service for all size of the businesses.They offer a great tools and their customer include important brands such as Tesla, Wacom, HubSpot,PBS and many more.
They offer some important features like call back request,automated chat invitations and customizable chat widgets to match your site.
Pricing: Plan for small businesses starts from $60 for 4 agents.
6. Chat RoomIt is a free live chat plugin.It can helps you to add a chat room to your WordPress site.Users must need to create an account on your WordPress site to join the chat room.
Most of the chat room are public and any registered user can access the room but with the help of chat room URL.
So this is not a good solution because most of the customers want to chat privately.
Pricing: FREE
7. Quick ChatQuick Chat is another free live chat plugin for the WordPress.It supports some extra features like user avatars and smiles.
The best point is this that it allows your customers to chat private and it doesn't need any account to create in your site.It comes with very comprehensive options which could be control the plugin setting. Admin users can access and download chat transcripts any time they want.
Pricing:FREE
We hope with the help of this article you can easily livechat with InternetSeekho.
Source: Top 7 Live Chat Support Plugins for WordPress
No comments:
Post a Comment