This is wordpress.COM support. There is no e-commerce here. There is no FTP access to wordpress.com blogs and no blogger installed plugin capability. Those exist only on wordpress.ORG software installs and no upgrade alters that reality.
No FTP access http://en.support.wordpress.com/ftp-access/No blogger installed plugins http://en.support.wordpress.com/plugins/
You are confusing wordpress.ORG software installs on paid hosting with your wordpress.COM hosted blog. They are not the same. You cannot run woocommerce on any site that's hosted by wordpress.COM. You can only run it on a wordpress.ORG install on paid hosting.
The only way to resolve issues with woocommerce accounts is to contact the team directly at woocommerce.com. https://woocommerce.com/contact-us/?_ga=1.63687215.180389535.1487007371 We cannot help you.
Moving to self hosted wordpress https://move.wordpress.com
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to(1) local installs of wordpress.ORG software on your own server or(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
That support is provided at https://wordpress.ORG/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.orghttp://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.org support docs are at https://codex.wordpress.org/Main_PageSee also https://apps.wordpress.org/support/ for app support.
Source: WooCommerce storefront mobile menu
No comments:
Post a Comment